All contact with LorimiAI happens by email. We reply during business hours within a few working days, and within 14 days for formal complaints.
How to reach us
Email
contact@lorimiai.com
Phone
No phone support. Email keeps a written trail, which is required for the complaint procedure anyway.
What we help with
Order status and delivery
Payments handled by Stripe
Complaints and bug reports
Refund requests
Issues downloading the PPTX or HTML file
Invoices and invoicing details
Formal matters, GDPR requests, company data
What to include
Order number (format: AIP-YYYYMMDD-XXXXXX)
The email used when placing the order
A short description of the issue and, if helpful, a screenshot
Service provider details
Service name
LorimiAI
Service provider
Yurii Lahorzhevskyi
Tax ID (NIP)
5273202780
Address
Aleja Jana Pawła II 27, 00-867 Warsaw, Poland
We use cookies
We use cookies to run the site, measure traffic (Google Analytics) and ad performance (Meta Pixel). You can accept everything or use only essential cookies.